Retail Training Institute
Inam ur Rahman & Associates bring you the “RETAIL TRAINING INSTITUTE” – the first of its kind in Pakistan. RTI has a mission to develop the people needed to successfully run a retail business – both at sales and customer service level.
Our trainings target frontline staff, supervisory staff, backend staff and middle management teams as well. Each of our programs is specifically tailored for different operational requirements.
As products and outlets become more standardized, the most effective competitive strategy for retailers and wholesalers is focused around the provision of great customer service. Customers choose to buy the same bar of soap from their preferred store, even though it may be readily available at a more convenient or cheaper location. The only thing that separates the good stores from the ordinary is customer service.
If you are a retail store or a chain of stores, we offer our specialized division - the Retail Training Institute (RTI) as an effective solution to some of your basic training needs. Located in Liberty market, RTI offers a convenient location for all participants even if they have to use public transport. RTI is already running training courses on Customer Service at retail level – and has over 1000 sales staff of different levels that have completed these courses. We offer
- Standard Programs
- Customized Training Sessions
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